Fontana Regional Library serving Jackson, Macon and Swain counties with six public libraries in Western North Carolina
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Director: Karen Wallace
©2005-14 Fontana Regional Library. All rights reserved
2. Non-resident property owners/business owners in Swain, Macon or Jackson counties
3. Employees in Swain, Macon, or Jackson counties - seasonal employees must be working at least six months
4. Full-time student at any school in Swain, Jackson, or Macon counties
5. Residents of Haywood, Transylvania, Cherokee, Clay or Graham counties
Library cards issued in any one of the Fontana Regional Library system libraries may be used at any other system library.
Patrons who require access only to the library computer resources may be issued a guest card at no cost. Identification must be provided at the time of application and guests are required to sign an Acceptable Use Agreement Form (pdf), which includes parental permission, before a card can be issued. These cards do not allow holders to check out library materials.
Holders of full-service library cards are not required to sign an acceptable use areement to use Internet computers. Card holders under the age of seven must be accompanied by an adult to use the Internet. Juvenile card holders seven and older may use the Internet unaccompanied if they have parental permission.
All adult applicants must provide current and/or permanent mailing address, regardless of category. One ID with photograph, name and address or a combination of two pieces of identification with name and address must be provided.
Full service library card applicants must also supply a second address. The second address may be a work address, a second residence, or the name and address of an alternate contact.
All cards are valid for one year from the date they are issued.
You may print out the Borrower's Application ahead of time and bring it in to the library with the acceptable IDs to apply for your card.
Residents of North Carolina - applicants must show identification with a current residential address (acceptable proofs below)
Non-resident property owners/business owners in Swain, Macon or Jackson counties - applicants must provide proof of ownership (acceptable proofs below)
Employees in Swain, Macon, or Jackson counties - seasonal employees must be working at least six months - applicants must provide proof of employment (acceptable proofs below)
Full-time student at any school in Swain, Jackson, or Macon counties - applicants must provide proof of attendance (acceptable proofs below)
Residents of Haywood, Transylvania, Cherokee, Clay or Graham counties - applicants must show identification with current residential address (acceptable proofs below)
Library cards will expire on an annual basis and will be renewed as long as all outstanding fines and fees are paid in full.
Any of the books or other materials in the Fontana Regional Library system are available to library card holders. Check the Catalog for the title you want, and if it is not in your home library, request it from the librarian.
Renewals: Most books, books on tape or CD, music cassettes or CDs, and magazines may be renewed for additional twoweek periods as long as no reserves have been placed on them. New books, high demand books, videos, and DVDs may not be renewed; special holiday books are also nonrenewable.
Interlibrary Loan Requests
Reference materials are only loaned by permission of the Branch or County Librarian for one day.
Not all member libraries loan all types of items. Current issues of magazines or newspapers may not be checked out.
What Are The Fees and Fines? (download pdf)
Overdue fines: Overdue fines are assessed for items returned past their due date to encourage library users to return their materials by the designated return date so that they are available for other users. Overdue fine rates are as follows:
Payment of service fees and fines — The library will accept the following forms of payment: a personal check with proper ID for the exact amount of the fees/fines, or cash.
Overdue fines: Fines only accrue for days the library is open. A written notice about overdue materials will be made after materials are 14 days past the due date. If the items are not returned a second notice will be mailed when materials are 28 days past the due date.
If an item is overdue more than six weeks the item will be assumed lost and the borrower will be charged the appropriate replacement fee. If the item is returned to the library in good condition after the borrower has been billed, the bill for the lost item will be cancelled and the borrower will be resonsible for the overdue fine. The value of the item to the collection and whether it has already been replaced will be considered in this evaluation.
Lost/damaged materials: assessed at the current replacement price of the item (or a similar item if the actual lost/damaged item is unavailable). If pieces or parts of items are lost or damaged and can be replaced individually without having to replace the entire item, patron will be charged according to the Item Replacement List (see Item Replacement List). If a bill for lost of damaged material is unpaid within 60 days after the materials were due, the account will be referred to a collection agency to recover the lost material and a fee of $10 per account will be charged to the patron.
Refunds for video and DVD fees: if the library determines that a video or DVD is defective, library staff will issue a coupon for a free video or DVD rental.
Computer printing and photocopying fees are 25¢ per side.
Yes! The Rover's monthly schedule can be found by clicking here Reading Rover Schedule. Anyone with a FRL library card can check out materials from the Reading Rover. Items from the Rover can be returned to the Rover or to any FRL location.
NC Cardinal Catalog Guide Available (pdf download)
You can search the catalog several ways. Important note: You do not need a library card, or need to log on to search the catalog.
The online catalog homepage has a simple search engine in which you can search by words or phrase, author, title, subject, series, or periodical title. You can search all six of the libraries within the Fontana Regional Library system, or you can limit your search to just one library.
The online catalog homepage also offers the option to “Click Here for Power Search,” which enables you to do a more complex search using multiple criteria.
You may also search for items in a particular subject area, using either the “Find it Fast!” or “Kid’s Library” buttons.
Click on Search/Home from any page to begin a new search.
The user ID is the number on the back of your library card (ex. 29493100….). “WELCOME” is the PIN (Personal Identification Number) automatically given to you when you receive your library card. Your PIN is case sensitive! We recommend you change this when you begin using your library card online.
Click on “My Account,” enter your user ID and PIN, then select the “User PIN change” option. Type in the new PIN in the lower two boxes (and write it down somewhere safe so you don’t forget it!) If you forget your PIN, call your local library and ask to have it reset.
Click on “My Account” from any page in the catalog. Click on the option to “Review My Account” and enter your user ID and PIN. A screen will pop up with a list of materials you have checked out, as well as any fines you owe. If you have requested the library to place a hold for you, “My Account” will list your holds and where you are in the queue. Once you leave “My Account,” the system automatically logs you out in order to protect your privacy.
Click on “My Account” from any page in the catalog. Click on the option to “Renew My Materials” and enter your user ID and PIN. The screen will list which items you are able to renew, and will give instructions on how to proceed. Again, once you leave this screen, the system automatically logs you out in order to protect your privacy. Please read the screen carefully to ensure your items were renewed. (New books and items already renewed once may not be renewed again). You can also double-check your due-dates by selecting the “Review My Account” page.
Yes, you can reserve an item right through the library catalog on the internet. (You will need your user ID.) You will be notified when the book is at your library.
If you log in to the online catalog from the catalog homepage, you will need to manually logout. Please be sure to logout in order to protect your privacy, especially if you are using a public access computer.
To provide good library service in a pleasant environment, the Fontana Regional Library Board has approved Guidelines for Conduct (pdf).
The Computer Usage Policy (pdf) is a Library-wide policy for the management of computer data networks and the resources they make available, as well a stand-alone computers that are owned and administered by the Library.
The library has a Collection Development Policy (pdf) that sets forth the criteria the Library uses to evaluate materials for the Fontana Regional Library system.
The Library has a Request for Reconsideration of Library Resources Form (pdf) for individual concerns about library resources.
You may contact Karen Wallace Director, Fontana Regional Library at (828) 488-2382, ext. 27. You may use the Monetary Gifts Form (pdf) and mail it to Fontana Regional Library, 33 Fryemont Road, Bryson City, NC 28713.
Can I make a gift of materials to the Fontana Regional Library system?
You may suggest resources to add to the Library's collection. Please use the Request for Addition of Materials Form (pdf) and return it to your local library.
More questions? Please call (828) 488-4712. Or email Questions@fontanalib.org
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