Subscribe to our blog Like us on Facebook Subscribe to our YouTube Channel Follow us on Twitter Follow us on instagram Follow us on Tumblr
  • Due to coronavirus prevention, all Fontana Regional Library buildings are currently open only for Library Visits by Appointment and Curbside pickup service. Please call your local library for more information.

  • All locations will be closed Thursday, November 26th and Friday, November 27th.

Skills, techniques and strategies for effective negotiations

Pat, Cleary
Program highlights Nine rules for getting the best deal. How espionage and empathy get you prepared. How to gain credibility and the most common way to lose it. As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. In this entertaining presentation, he shares gems of wisdom from his nearly 20 years of hands-on dispute resolution. Pat describes common negotiation mistakes that unnecessarily complicate solutions and can prevent you from getting what you want. He then provides practical, effective methods that you can use to sidestep the pitfalls and stay focused on getting the best deal possible. He explains how to test stakeholder commitment on the issues, what you should always take off the table, and when to recognize that "no" doesn't mean "no," and "final" doesn't mean "final." Pat Cleary is the author of "The Negotiation Handbook" and former Chairman of the National Mediation Board. He is currently Senior Vice President of the National Association of Manufacturers, the largest industrial trade association in the United States, with 14,000 companies and their subsidiaries as members, representing 18 million workers.

Skills, techniques and strategies for effective negotiations.

[San Francisco, California, USA] : Kanopy Streaming, 2014.

Title from title frames.

Originally produced by Kantola Productions in 2006.

Mode of access: World Wide Web.

Pat, Cleary, speaker.

Kanopy (Firm)
Target Readership: