A Q&A to help answer question children may have about COVID-19.
juvenile
Kathy Green.
Updated October 19, 2021
Curbside services are only available upon request. Please call your library for more information.
Updated March 15, 2021
Service hours expand for Macon County Public Library and Jackson County Public Library to the schedule listed below.
Updated June 2, 2020
Starting June 3rd, curbside service hours expand for Macon County Public Library from 10am-4pm Monday-Friday to the schedule listed below.
All Fontana Regional Library locations in Macon, Jackson, and Swain Counties will provide curbside pickup service starting the week of Monday, May 18. (Those locations not open on Mondays will begin on Tuesday.) Call your local library to ask about hours for that location.
How does curbside work for a library?
- Members of the public will NOT be allowed inside the buildings.
- Place a hold on items through the online catalog or by calling the library to make a request.
- When you are notified that your items are available, come to the parking lot and call the library using your cell phone (or knock on the door). Your items will be brought out to you. Only items that have been reserved ahead of time will be available.
- Social distancing rules will be observed, and staff will be wearing masks. Patrons are encouraged to do the same when accepting materials from library staff members.
Additional Information and Safety Precautions
- Library materials that have been returned will be set aside in quarantine for 72 hours for disinfection purposes. All materials picked up by patrons at curbside will have been quarantined already.
- Due dates for all items that are currently checked out have been extended to June 1.
- Returns may be made anytime at the drop boxes in each library’s parking lot.
For more information, please call your local library.
Operating hours for curbside service are:
Jackson County
Albert Carlton-Cashiers Community Library
- Tuesday-Friday 10:00am-5:00pm
- Saturday 10:00am-4:00pm
Macon County
Macon County Public Library
- Monday-Thursday 9:00am-6:00pm
- Friday-Saturday 10:00am-5:00pm
Hudson Library
- Tuesday-Friday 10:00am-5:00pm
- Saturday 10:00am-4:00pm
Nantahala Community Library
- Tuesday-Saturday 10:00am-5:00pm
Swain County
Marianna Black Library
- Monday and Wednesday 10:00am-5:30pm
- Tuesday and Thursday 10:00am-7:00pm
- Friday and Saturday 10:00am-4:00pm
Frequently asked questions
Updated Tuesday, June 2nd, 2020
When will the library reopen?
We expect curbside services to continue while visits by appointment begin June 8th. Appointments are limited to 45 minutes each and can be made by phone up to one week in advance. All people entering library buildings will be required to wear a mask or other face covering.
When will my items be ready to pickup?
You will be notified when your items are ready to pickup via your preferred notification method. For ease, you may wish to add an email address to your online library account so that you can immediately be notified via email when your items are ready. If you receive email notices, please be sure to call the library before/when picking your items up so that we can have them ready for you curbside. To setup your email:
- Login to your online library account
- If not redirected to your profile, click "My Account" in the upper right hand corner
- Visit the "Account preferences" tab and configure your email address in "Personal Information"
If you would like to change your notification preferences (for email, text message, or phone):
- Login to your online library accounts
- If not redirected to your profile, click "My Account" in the upper right hand corner
- Visit the "Account preferences" tab and configure your notifications in "Notification preferences" section.
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