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  • Due to coronavirus prevention, all Fontana Regional Library buildings are currently open with some restrictions (including local mask requirements) and Curbside pickup service (upon request). Please call your local library for more information.

Tax Season 2019

  • Tax season opens January 29th.
  • April 15th is the filing deadline.

warning Fraud Alerts

Due to widespread data breaches in 2017, it is recommended that taxpayers be vigilant in protecting their identity and their tax return this tax season. Visit the IRS Identity Protection: Prevention, Detection and Victim Assistance guide.

Online Resources

info Free eFile for Individuals

Access NCfreefile via the North Carolina Department of Revenue for free eFiling of state and federal tax returns for eligible citizens (links for free eFile must be accessed through, otherwise you may be charged).

More information about eFile from NCDOR

Free In-person Tax Assistance at the Library with AARP

AARP Taxaide has no age or income thresholds and you do not need to be a member of AARP or a retiree to use this service.

event Jackson County Public Library - Sylva Tax Appointments

In partnership with the Jackson County Senior Center and the AARP Foundation, free tax services (including federal and state forms) will be available February 4th through April 14th on Tuesdays from 3:00pm to 6:45pm at Jackson County Public Libary in Sylva by appointment only. To make an appointment, call the library at (828) 586-2016.

For your tax appointment, you must bring (for yourself, your spouse, and any dependents):

  • Social Security Cards, photo identification
  • All documents and information pertaining to 2019 taxes
  • A copy of your 2018 filed tax return with any notices of adjustments
  • Information pertaining to health insurance during 2019


event Macon County Public Library - Franklin Tax Appointments

In partnership with the AARP, free tax services (including federal and state forms) will be available beginning February 3rd through April 14h on Mondays and Tuesdays from 10:00am to 4:00pm at Macon County Public Library in Franklin by appointment only. To make an appointment, call the library at (828) 524-3600.

For your tax appointment, you must bring:

  • NC, SC, or GA Drivers License/Photo ID
  • Social Security Cards (for everyone in household)
  • 2018 Tax Return
  • W-2's, 1099's, and other documents you received for 2019
  • Important to bring in all ACA (Obamacare) information for all dependents and all data on dependent income
Please review the complete list of requirements to prepare for your appointment. If you do not have all of your documentation with you at your appointment, you may be unable to reschedule and we may be unable to assist you.


descriptionAARP Tax Assistance Guidelines Handout

Other Local Resources

loyalty Jackson County Senior Center Walk-ins

Walk-in Tax Service is available at the Jackson County Senior Center on Mondays from 10:00am to 3:00pm and Fridays from 10:00am to 3:00pm on a first come, first served basis. For more information, visit the Senior Center at 100 County Services Park in Sylva, NC or call at (828) 586-5494.

loyalty Tax Help for Eastern Band Members

Beginning the January 22nd, Eastern Band members may call (828) 359-6930 (Cherokee Co-operative extension office - EBCI Center) to make appointments for free tax assistance. Appointments begin Wednesday, February 7, and slots are available Wednesday, Thursday, and Friday each week after.

loyalty AARP in Waynesville

AARP will be doing walk-in tax preparation starting February 5th on Tuesdays from 9:00am to 1:00pm and on Wednesdays from 1:00pm to 5:00pm

Hart Theatre
250 Pigeon Street
Waynesville, NC 28786

loyalty OnTrack Financial Education and Counseling

OnTrack Financial Education and Counseling will start booking appointments on January 16th and will be doing taxes January 29th through April 17th, Monday through Saturday with 1 hour slots. Spanish and English help will be available.

OnTrack WNC’s Free Tax Program offers the services of certified IRS-trained tax preparers who will prepare simple tax returns FREE for individuals and families with 2017 household income of less than $54,000.

50 S French Broad Ave, Suite 227
Asheville, NC 28801
(828) 255-5166 ext. 127

loyalty UNC Asheville VITA

UNC Asheville VITA will offer walk-in only tax assistance from February 2rd through March 27th. Every Saturday starting February 2rd, taxes will be done by UNCA students from 10:00am to 3:00pm. Every Monday & Wednesday taxes will be done by AARP from 10:00am - 4:00pm

As part of the IRS VITA program, moderate to low income families can have their income tax returns prepared free. The IRS VITA program offers free income tax preparation for people with incomes under $54,000, the elderly, and people with disabilities or limited proficiency in English.

67 Haywood Street
Pack Memorial Library
Asheville, NC 28801

place State Employees' Credit Union

Tax services for the 2018 Tax Year are available for bank members at State Employees' Credit Union for a flat-fee of $75. Call or visit your local branch for more information about SECU's Low-Cost Tax Program.